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Privacy Policy

Last updated: June 2025

At Flood Repairs Sydney, we take your privacy seriously. This policy outlines how we collect, use, and protect the personal information you provide when reaching out for flood damage restoration services in Sydney. We are committed to ensuring your data remains confidential and secure at all times.

1. Information we collect

We may collect personal information that you voluntarily provide to us when you contact us for flood damage restoration, request a quote, sign up for updates, submit an enquiry through our website forms, or provide feedback. This may include your name and contact information, property details relevant to the service, communication preferences, and payment information processed securely by third-party providers.

2. How we use your information

We use the information we collect to provide flood damage restoration and respond to your enquiries, send important updates about your service appointments, send promotional materials with your consent, improve our services, and comply with applicable laws.

3. Information sharing & disclosure

We do not sell, trade, or rent your personal information. We may share it only with trusted service providers who help us operate our business, when required by law, in connection with a business transfer, or with your explicit consent.

4. Data security

We implement appropriate technical and organizational measures to protect your information, including secure data handling, limited access to personal information, and secure disposal of information when it's no longer needed.

5. Cookies & tracking

Our website may use cookies and similar technologies for site functionality, analytics, and marketing. You can control cookie settings through your browser preferences.

6. Your rights & choices

Depending on your location, you may have rights to access, correct, or delete your personal information, opt out of marketing communications, or request a copy of your data. Contact us using the information below to exercise these rights.

7. Data retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer period is required by law.

8. Third-party links

Our website may link to third-party websites. We are not responsible for the privacy practices of external sites and encourage you to review their policies.

9. Children's privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have done so, please contact us.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact us

Questions about this Privacy Policy? Contact us:

Flood Repairs Sydney
Sydney
Phone: 0283602830
Email: [email protected]

This Privacy Policy is provided as a general template and is not legal advice. Have it reviewed by a qualified attorney before publishing to ensure it fits your business and complies with applicable law.

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